As a tech reviewer, I have purchased loads of computer hardware and peripherals to test out, and after testing I just box up and stick in a storage closet.
Most of the time I eventually donate them to friends and family or give it away. A few weeks ago a friend recommended I sell what no one wanted on Gazelle.com. I had a few monitors, some old cell phones (blackberry and android), and a few other things.
So I went to Gazelle.com, entered the items I had 12 in total was given a 565 dollar quote. I accepted the quote, about an hour later one prepaid shipping label arrived in my inbox. Not enough as my 12 items needed three different boxes. Contacted their support via live chat and they sent me three more right away.
While I was packing up my first four boxes, I found four more things I could sell Gazelle, one of which was a LCD monitor. For that monitor I purposely put the adapter with the first set of shipments. I did this to test Gazelle, and see how they handled mixed matched product shipments. Mixed matched as in, product in a box for one set of shipments, but belonging to another shipment. .
I mailed my now 5 boxes off to Gazelle on a Thursday morning. On Saturday I received emails from Gazelle saying they had received my shipments. On Monday I started to receive emails that my products were accepted. Except for three.
One was a cell phone, which I won at a contest and had a “not for sale” sticker under the battery. I hadn’t noticed it as I never used it. The second was for a brand new Samsung monitor, that they claimed didn’t work. (We will get back to that in a few) and the third was for the monitor which I shipped the AC adapter in the wrong box, and it was rejected because they didn’t receive the adapter.
I knew the adapter had arrived as the tracking indicated it had been delivered. Gazelle.com indicated they also received items that were in the same box as the adapter. So I waited 2 days. On the 2nd day I received an email asking me what to do with the monitor, if I wanted them to recycle it or send it back. I then contacted support via live chat and on twitter informing them about the adapter. With in 2 hours of my DM to their twitter account they accepted the monitor.
Payment was made to my PayPal account the following day. A total of 3 days after it arrived but 1 day after they accepted the monitor. The Samsung monitor they rejected also arrived via FedEx that afternoon.
This is what Gazelle.com shows for the rejected monitor.
As you can see from the above image, everything from my answers to their inspectors answer matches with the exception of wheatear or not the monitor is fully functional.
Well I immediately tested the monitor when it arrived back here, and it worked. I was worried if it was damaged during shipping and that is the reason it didn’t work anymore. But it works and it works great. I actually just sold it to my neighbor for $75 which is $25 more than Gazelle was offering.
Overall Gazelle is great, their inspections are pretty accurate, they pay promptly and they keep you up to date on what they have received. I definitely would suggest you check them out before trashing your old gadgets.
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